Privacy Policy

Effective Date: 31 Jan 2025

1. Introduction

Welcome to The1Clubs! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website.

By using The1Clubs, you agree to the terms outlined in this policy. If you do not agree, please do not use our services.

2. Information We Collect

Personal Information: Name, email address, phone number, and payment details.
Location Data: We may collect your location to enhance your experience.
Cookies and Tracking Technologies: We use cookies, Google Analytics, Facebook Pixel, and Google Tag Manager to improve our services and offer personalized experiences.

3. How We Use Your Information

Authentication: To verify and manage your account.
Support: To provide customer support and respond to inquiries.
Personalized Recommendations: To tailor offers and services based on your preferences.
Loyalty Programs: To manage and provide loyalty rewards.
Bookings: To facilitate purchases and reservations.

4. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share information in the following cases:

Payment Processors: To process transactions securely.
Club Partners: To facilitate services for purchased experiences.
Legal Compliance: If required by law or to protect our rights.

We do not allow third-party advertising or retargeting on our platform.

5. Your Rights and Data Deletion

You have the right to:

Request access to your personal data.
Update or correct your information.
Request the deletion of your data.

To exercise these rights, please contact us at wegotyou @ the1clubs.com. Requests will be processed within 15 days.

6. Security Measures

We prioritize the security of your personal information and have implemented:

AWS and Google Cloud Infrastructure: Secure storage and processing.
SSL/HTTPS Encryption: To ensure secure communication.
Industry-Standard Safeguards: Firewalls and data protection mechanisms to prevent unauthorized access.

7. Legal Compliance

We comply with:

General Data Protection Regulation (GDPR)
Thailand Personal Data Protection Act (PDPA)

The1Clubs is intended for users 18 years and older.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on our website.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

wegotyou @ the1clubs.com

Thank you for trusting The1Clubs!